10.31.2011

Improving Airplane Boarding Time

The Cattle Call at Gate 15 Is Taking Longer and Longer

Excerpt:

So it should be no surprise that boarding has become one more frustrating step in airline travel. Or, as Mark DuPont, the vice president for airport planning at American Airlines, put it: “Boarding can be like driving behind a slow-moving truck that you can’t overtake.”

Boarding time has doubled over the last decades, according to research by Boeing. It now takes 30 to 40 minutes to board about 140 passengers on a domestic flight, up from around 15 minutes in the 1970s.

Comment: Some pretty cool interactive features associated with the article.

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