CEO Profile: Dick Kovacevich

CEO Profile: Wells Fargo's Kovacevich banks on success as a one-stop shop

Excerpt:

In an interview at his office here, Kovacevich says the secret to Wells Fargo's success is that the bank does a better job selling multiple product lines to its existing customer base than any other financial institution.

Comment: Kathee and I literally bumped into Dick on the street in Minneapolis about 8 years ago. I'm sure he remembers me! Dick Kovacevich's leadership style filters down through the ranks. We all know what "going for the Great Eight" means and that we are responsible for customer service!