4.23.2011

Air Traffic Controllers and their 2-2-1 shift schedule

Why Air Traffic Controllers Fall Asleep on the Job

Excerpt:

Controller fatigue is obviously a major factor. The FAA has known about the problem for decades but has repeatedly swept it under the rug. Finally, on April 17, the FAA implemented changes to scheduling practices that will allow controllers more time for rest between shifts. But the changes only address part of the fatigue problem. And they don't face up to the reason for the FAA's repeated failures to deal with the issue.

For decades, even predating the 1981 air traffic controller strike, controllers themselves have had the last word on the schedules they work. One of the most popular is called 2-2-1: Controllers work two swing shifts, two day shifts, and one midnight shift. The second day shifts ends at 2 p.m. and the subsequent midnight shift begins at 10 p.m., just eight hours later. Such a schedule disrupts circadian rhythms, creating fatigue on the midnight shift.

Within air traffic circles, this problem is so well-known that 2-2-1 has long been called "the rattler," since it can come back and bite the controller, degrading his performance. But controllers and their union have fought to keep 2-2-1 because it gives them a three-day weekend afterwards.

The National Transportation Safety Board called for abolishing 2-2-1 in an April 2007 report, and the inspector general for the Department of Transportation has called for a 10-hour minimum between shifts in general, and 16 hours after a midnight shift. It's not clear if the new FAA rules eliminate 2-2-1. And they only increase the minimum time between shifts to nine hours, not the recommended 10.

The other cause of fatigue on midnight shifts is black backgrounds on controller display screens, which require dark rooms for best visibility. But dark rooms tend to induce drowsiness, especially on a midnight shift. It is now common international practice to have light gray background screen displays that can be used in high-light environments, but in the U.S. we've all but ignored this advancement.

The FAA would not tolerate such threats to air safety from airlines, or from mechanics, or from aircraft producers. It regulates all such entities at arm's length—and it has cracked down on airline scheduling practices conducive to pilot fatigue. But the FAA has tolerated 2-2-1 schedules and dark control rooms for decades. Why? Because the Air Traffic Organization, whose job is to "move air traffic safely and efficiently," is within the FAA, which in effect means the agency is regulating itself.

Comment: I worked swing shifts at a chemical plant Summertimes when I in college. 6 days on ... two days off. 8-4 ... then 4-12 ... then midnight to 8. That midnight to eight was a real killer. Sometimes I think I drove home on autopilot. More than once I fell asleep in my car after arriving home. Waking up 60 mins to 2 hours later.

I'm no longer a big fan of flying. Between the groping by the TSA, the cramped coach seats, airplanes pealing apart in mid-air, etc.

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