The "pain in the *ss" Highlights for Children Apps
Highlights for Children Apps
Apparently downloading them subscribes one (can be canceled). I called and tried to unsubscribe but was unable to. Awaiting a call back.
FAQ's
Apparently downloading them subscribes one (can be canceled). I called and tried to unsubscribe but was unable to. Awaiting a call back.
FAQ's
Hi, I'm so sorry for any difficulty you've had unsubscribing to one of our apps. I am unsure the type of device you are using, but I have included the cancellation steps below.
ReplyDeleteFor Apple devices:
· Go to Settings
· iTunes & App Store
· Tap Apple ID at the top
· View Apple ID
· Enter your password when prompted and tap on OK
· Manage under Subscriptions
· Select name of subscription you'd like to cancel
· Turn the Auto-Renewal option to off
For Android devices:
· Go to Google Play Store
· Menu
· My Apps
· Select name of app
· Go to detail page
· Tap Cancel and Yes to confirm cancellation
Please let me know if you experience any difficulty during the process and I'll be happy to help. Thanks - Mallory from Highlights Customer Service