Showing posts with label Visa. Show all posts
Showing posts with label Visa. Show all posts

1.05.2010

On card fees

Will Congress Take Another Swipe at Credit Cards?

Excerpt:

The "interchange fee" (sometimes called the "swipe fee") is an element of the price a merchant pays when a consumer uses a credit card for a purchase. Interchange partially compensates the cardholder's bank for the cost and risk of offering payment cards to consumers. This includes clearing costs, billing and collection, fraud recovery, customer service, credit losses, and the resolution of any disputes that might arise from the transaction.

Credit cards generate three basic revenue streams: finance charges, merchant fees, and behavior-based fees such as penalties for late payment. Because annual fees have largely disappeared on standard credit cards, interchange is generally the only compensation issuers receive for the billions of dollars of credit they make available to consumers who pay their balance off every month. Credit unions and community banks, which cater to lower-risk customers who are less prone to revolve balances and pay penalty fees, rely especially heavily on interchange revenues.

Merchants pay, on average, less than 2% of the transaction amount in interchange fees. In exchange, merchants are relieved of the cost and risk associated with running their own in-house credit operations. And they benefit because consumers can make purchases even when they don't have enough cash in their wallets. This deal is voluntarily assumed by merchants who agree to accept payment cards because the benefits exceed these costs.

...

The most important pro-consumer innovation in payment systems of the past two decades has been the general disappearance of annual fees on most credit cards. Cardholders now carry and use multiple cards at little or no cost. The consequences for consumer choice and competition have been profound—card issuers compete for consumer business literally every time they open their wallet to make a purchase.

Annual fees are essentially a tax on card-holding. Policies that produced a return of annual fees would strangle this process of competition by making it more expensive for consumers to hold multiple cards and to switch cards easily. Small businesses, three-quarters of which rely on credit cards, would also have to pay more to maintain access to multiple credit lines, stifling the most potent engine of economic recovery.

Discouraging credit card use would also slow the evolution from a paper-based payment system to a more efficient electronic system. In 2009 the Federal Reserve budgeted $600 million just to print currency (excluding coins). This doesn't even consider the deadweight costs to the economy of cash, such as the time consumers spend making ATM transactions, the cost of paying armed guards to drive around pieces of paper in armored cars, increased crime and tax evasion, or the time spent waiting in the checkout line behind check-writers. Checks are so inefficient that British banks have announced a plan to phase out their use by 2018.


Comments: Would that US Banks phase out checks! I'm one who benefits by not paying an annual fee, the use and convenience of ready credit, and a rewards program!

7.16.2009

"the sum total of wealth accumulated in human history"

Do You Owe $23 Quadrillion?

Excerpt:

An unidentified computer glitch has led Visa to overcharge several of its cardholders for routine purchases at drug stores, gas stations, and restaurants, to the tune of $23,148,855,308,184,500.00 each. These charges, as far as we can tell, exceed the sum total of wealth accumulated in human history. Affected cardholders were assessed a $15 overdraft fee. Count this as a cautionary tale for advocates of all-digital currency. The charges have reportedly been reversed, but we’d love to hear from anyone who, through this snafu, accumulated a black hole of debt.


Comment: I was discussing this with my wife, who is a technology manager at a major bank. She hypothesizes that a negative number somehow got into the database. By the way - our bank not hit by this glitch.

7.15.2009

"Honey you over spent on the Visa card!"


Visa card surprise: $23,148,855,308,184,500

Excerpt:

A "small number" of Visa cardholders were surprised to find that recent purchases cost them a little more than expected — $23 quadrillion, plus change.

In New Hampshire, Josh Muszynski said he swiped his debit card at a gas station to buy a pack of cigarettes and when he later checked his account online found that he had been charged the 17-digit number — a stunning $23,148,855,308,184,500.


Comment: You could pay for it with these. 10 of these is 1 quadrillion. The Visa charge is 23 quadrillion. More on large numbers.

More from CNN:

Glitch hits Visa users with more than $23 quadrillion charge

Excerpt:

A technical snafu left some Visa prepaid cardholders stunned and horrified Monday to see a $23,148,855,308,184,500 charge on their statements.

That's about 2,007 times the size of the national debt.

Josh Muszynski, 22, of Manchester, New Hampshire, was one Visa customer aghast to find the 17-digit charge on his bill. Adding insult to injury, he had also been hit with a $15 overdraft fee.

He noticed that his debt exceeded the world GDP while making a routine balance inquiry on his online Bank of America account. According to his statement, he had spent the profound sum in one pop at a nearby Mobil gas station -- his regular stop for Camel cigarettes.

"Very, very panicked," he jumped in his car and sped to the station.

Had they perhaps noticed any "outrageous" charges come across their books recently, he inquired of the cashier there. She checked the records. They had not. Video Watch the story of an astounded customer in Memphis, Tennessee »

Muszynski wondered aloud what he might possibly have asked to purchase for such an astronomical price. "Can I buy Europe on pump 4?"

He next called Bank of America, the issuer of his Visa prepaid debit card. The bank kept him on hold for two hours, during which time he contemplated the impossibly bleak financial future that might await him. He also felt a stab of fear that he had saddled all his unborn grandchildren -- and their grandchildren -- with a lifetime of debt. "Down the generational line, nobody would have any money."

Finally, a bank representative told him that the $23 quadrillion charge -- and the $15 overdraft fee -- would be stricken from his account.

Muszynski compared the giant debt reprieve to receiving "an amazing Monopoly card that says, 'Bank error in your favor.' "

In a statement, Visa said the rogue charges affected "fewer than 13,000 prepaid transactions" and resulted from a "temporary programming error at Visa Debit Processing Services ... [which] caused some transactions to be inaccurately posted to a small number of Visa prepaid accounts."